Short degradation of service

Incident Report for Sardine AI

Resolved

Some clients may have experienced an intermittent short downtime on Nov 1 CST 7:44:30 to 7:48:45 on Sardine's endpoints. Some requests may also have had high latency.

There was a configuration change on our Nginx servers and this configuration change spiked the cpu and memory by a large amount which was unexpected.
This has been resolved and the team is working on ensuring such spikes do not happen again.
Posted Nov 01, 2024 - 13:30 UTC