All Systems Operational

Device APIs Operational
90 days ago
100.0 % uptime
Today
Issuing API Operational
90 days ago
100.0 % uptime
Today
Customer APIs Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
99.96 % uptime
Today
Crypto APIs Operational
90 days ago
100.0 % uptime
Today
External Provider Operational
Crypto Web Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 3, 2026

No incidents reported today.

Mar 2, 2026
Resolved - This incident has been resolved.
Mar 2, 19:13 UTC
Update - We are continuing to work on a fix for this issue.
Mar 2, 18:29 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 2, 18:25 UTC
Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026
Resolved - Some TaxID enrichments might have gotten an error while trying to perform them.

You'll see STERR error code in the Risk Reason Codes widget of the session.

Incident started 21:20 UTC and ended 00:23 UTC.

Feb 23, 21:00 UTC
Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026
Resolved - This incident has been resolved.
Feb 19, 20:59 UTC
Identified - We are currently experiencing increased latency and timeouts due to service instability with our AI model provider (Google Gemini). Our team is monitoring the situation and working to restore normal performance.
Feb 19, 16:50 UTC
Resolved - This incident has been resolved.
Feb 19, 16:57 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 19, 16:24 UTC
Identified - We are facing an issue that might cause sessions to NOT load in the dashboard.

This does NOT affect risk assessment capabilities, it's simply a visual issue and our team is working on fixing it.

Feb 19, 14:56 UTC
Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.