All Systems Operational

Uptime over the past 90 days. View historical uptime.
Device APIs Operational
90 days ago
100.0 % uptime
Today
Issuing API Operational
90 days ago
99.98 % uptime
Today
Customer APIs Operational
90 days ago
99.97 % uptime
Today
Dashboard Operational
90 days ago
99.95 % uptime
Today
Crypto APIs Operational
90 days ago
100.0 % uptime
Today
External Provider Operational
Crypto Web Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Database maintenance (NO downtime expected) May 19, 2026 04:00-05:00 UTC

This maintenance is for the table used for advanced aggregations.

During the maintenance, write will be temporarily on hold, so the aggregation value may not be the latest.
As soon as maintenance is over, data will be backfilled.

Read operation should not be impacted, but there might be latency increase due to maintenance.
Posted on May 15, 2026 - 20:54 UTC
May 16, 2026

No incidents reported today.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026
Dashboard instability while loading certain entities might ocurr
Postmortem - Read details
May 15, 12:52 UTC
Resolved - This incident has been resolved.
May 13, 12:16 UTC
Identified - The issue has been identified and a fix is being implemented.
May 12, 23:16 UTC
May 12, 2026
Dashboard latency when accessing certain items
Resolved - This incident has been resolved.
May 12, 20:40 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 12, 19:26 UTC
Identified - The issue has been identified and a fix is being implemented.
May 12, 16:11 UTC
May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026
Increased latency in PROD US for /v1/customers and /v1/issuing/risks endpoints
Postmortem - Read details
May 6, 23:28 UTC
Resolved - This incident has been resolved.
May 6, 18:11 UTC
Monitoring - We have mitigated the service degradation that began at approximately 16:48 UTC. Our team identified a failure in one of our database read replica instances on Google Cloud Platform and performed a manual failover to redirect traffic to a healthy replica with additional capacity. Error rates and latency have returned to normal levels as of approximately 17:57 UTC.

The incident lasted approximately 69 minutes. We are actively working with our cloud provider to determine the root cause of the replica failure and prevent recurrence.
May 6, 18:07 UTC
Identified - The issue has been identified and a fix is being implemented.
May 6, 17:40 UTC
Update - We are continuing to investigate this issue.
May 6, 17:15 UTC
Investigating - We are currently investigating this issue.
May 6, 17:01 UTC
May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

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