All Systems Operational
Device APIs Operational
90 days ago
100.0 % uptime
Today
Customer APIs Operational
90 days ago
99.99 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Crypto APIs Operational
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 30, 2022

No incidents reported today.

Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022
Completed - The scheduled maintenance has been completed.
Nov 27, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 10:00 UTC
Scheduled - Our liquidity provider will undergo maintenance on November 27, 2022 at 10:00 UTC. The estimated duration is less than 3 hours. During this time deposits and withdrawal requests will be accepted. Deposits and withdrawals will be completed after the maintenance period.

During the maintenance period, trades and executions will be fully operational.

On withdrawals, orders will be executed when received but withdrawals will be queued until after the maintenance is completed.

Nov 17, 01:31 UTC
Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022
Postmortem - Read details
Nov 24, 00:16 UTC
Resolved - Due to a configuration error on our part, we were temporarily down from 7:44 PST to 8:05 PST. All services are back to operational. We sincerely apologize for the outage and we will be providing a full post mortem as we continue to investigate.

For ~20 min between 7:44 PST to 8:05 PST
- Customers, Issuing, Feedback and Identity Document APIs were down.
- Events and Devices APIs were not affected.

Nov 23, 16:00 UTC
Nov 22, 2022

No incidents reported.

Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.

Nov 18, 2022
Postmortem - Read details
Nov 18, 21:57 UTC
Resolved - crypto.sardine.ai has experienced outage from around 9:12 PM CST to 10:02 PM CST. All API endpoint were down during this time period. We'll follow up with postmortem
Nov 18, 04:10 UTC
Nov 17, 2022

No incidents reported.

Nov 16, 2022

No incidents reported.