All Systems Operational

Uptime over the past 90 days. View historical uptime.
Device APIs Operational
90 days ago
100.0 % uptime
Today
Issuing API Operational
90 days ago
100.0 % uptime
Today
Customer APIs Operational
90 days ago
99.99 % uptime
Today
Dashboard Operational
90 days ago
99.96 % uptime
Today
Crypto APIs Operational
90 days ago
100.0 % uptime
Today
External Provider Operational
Crypto Web Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 18, 2026

No incidents reported today.

Mar 17, 2026
Upcoming Maintenance – No Expected Impact
Completed - The scheduled maintenance has been completed.
Mar 17, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 20:00 UTC
Scheduled - Upcoming Maintenance – No Expected Impact

We will be performing scheduled database configuration changes during the following window. All services are expected to remain fully operational throughout the maintenance period. In the unlikely event of any disruption, we will post updates here immediately.

EU: Mar 17th 20.00 UTC
Mar 11, 13:04 UTC
Issue with logging in the Dashboard
Resolved - Issue has been resolved on March 16th 22:20 UTC
Mar 17, 11:08 UTC
Identified - The issue has been identified and the engineering team is working on a fix. A workaround fix is to clear cache and cookies.
Mar 16, 16:30 UTC
Mar 16, 2026
Upcoming Maintenance – No Expected Impact
Completed - The scheduled maintenance has been completed.
Mar 16, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 10:00 UTC
Scheduled - We will be performing scheduled database configuration changes during the following window. All services are expected to remain fully operational throughout the maintenance period. In the unlikely event of any disruption, we will post updates here immediately.

US: Mar 16th 10.00 UTC
Mar 11, 13:04 UTC
Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026
Persistent Tags can't be created in Production US
Resolved - This incident has been resolved.
Mar 12, 01:14 UTC
Identified - Starting Mar 11, 2026 — 20:20:27.906 (UTC) we are facing an issue that doesn't allow the creation of Persistent Tags.

Requests will go through fine but tags won't be created.

Team identified root cause already and it's working on solving it.

Persistent tags are also known as customer tags:
https://docs.sardine.ai/guides/integration/developerresources/tags#using-customer-tags-in-the-dashboard

This ONLY affects Production US, no other environment.
Mar 11, 22:01 UTC
Mar 11, 2026
Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026
Elevated API latency
Resolved - This incident has been resolved.
Mar 4, 22:40 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 4, 22:15 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 4, 22:15 UTC
Investigating - Team is already working on mitigation and resolution
Mar 4, 22:09 UTC
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