All Systems Operational

Uptime over the past 90 days. View historical uptime.
Device APIs Operational
90 days ago
100.0 % uptime
Today
Issuing API Operational
90 days ago
100.0 % uptime
Today
Customer APIs Operational
90 days ago
99.99 % uptime
Today
Dashboard Operational
90 days ago
99.95 % uptime
Today
Crypto APIs Operational
90 days ago
100.0 % uptime
Today
External Provider Operational
Crypto Web Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 7, 2026

No incidents reported today.

May 6, 2026
Increased latency in PROD US for /v1/customers and /v1/issuing/risks endpoints
Postmortem - Read details
May 6, 23:28 UTC
Resolved - This incident has been resolved.
May 6, 18:11 UTC
Monitoring - We have mitigated the service degradation that began at approximately 16:48 UTC. Our team identified a failure in one of our database read replica instances on Google Cloud Platform and performed a manual failover to redirect traffic to a healthy replica with additional capacity. Error rates and latency have returned to normal levels as of approximately 17:57 UTC.

The incident lasted approximately 69 minutes. We are actively working with our cloud provider to determine the root cause of the replica failure and prevent recurrence.
May 6, 18:07 UTC
Identified - The issue has been identified and a fix is being implemented.
May 6, 17:40 UTC
Update - We are continuing to investigate this issue.
May 6, 17:15 UTC
Investigating - We are currently investigating this issue.
May 6, 17:01 UTC
May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026
Document and selfie verification maintenance window
Completed - The scheduled maintenance has been completed.
Apr 26, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 08:00 UTC
Scheduled - We don't expect downtime but some temporary unavailability might be seen.
Apr 22, 19:03 UTC
Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

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