Increased latency and errors on API

Incident Report for Sardine AI

Resolved

On Jan 8 15:17 - 15:32 hours UTC, Sardine had some intermittent issues on our pods.
Affected endpoints include (/v1/feedbacks, /v1/events*, /v1/customers, /v2/devices)

- Some Customers may have faced intermittent 504s with /v1/feedbacks.

We have identified root causes and have placed some fixes in.

Posted Jan 08, 2025 - 15:00 UTC