Increased latency in Customers and Issuing API
Incident Report for Sardine AI
Resolved
Clients may have experienced higher than usual latency and rate of errors between 3:50 and 4:23 UTC on the Customers API and Issuing API due to a performance degradation from higher than usual activity to our servers

Minor latency on unified-comments, cases, and list-items APIs was noticed as well.
Posted Jan 04, 2025 - 04:00 UTC