customers API degraded for sanction/pep

Incident Report for Sardine AI

Resolved

This incident has been resolved.

Posted Jun 08, 2022 - 15:03 UTC

Monitoring

we were notified that fix was made, monitoring the status

Posted Jun 08, 2022 - 13:50 UTC

Identified

It is determined because of our data provider for sanction screening.

Posted Jun 08, 2022 - 12:38 UTC

Update

We are continuing to investigate this issue.

Posted Jun 08, 2022 - 12:10 UTC

Investigating

customers API is severely degraded and taking more than 10 seconds to respond. oncall team is investigating

Posted Jun 08, 2022 - 12:10 UTC

This incident affected: Customer APIs.