Customer API degraded for feedbacks/issuing

Incident Report for Sardine AI

Resolved

Latency due to downstream partner has resolved. We are continuing to monitor.

Posted Feb 22, 2023 - 20:55 UTC

Update

We are continuing to investigate this issue.

Posted Feb 22, 2023 - 20:53 UTC

Investigating

Some clients may be experiencing Customer API degraded performance for certain endpoints (feedbacks/issuing).

Posted Feb 22, 2023 - 20:04 UTC

This incident affected: Customer APIs.