Degraded performance with Customer API

Incident Report for Sardine AI

Resolved

This incident has been resolved.

Posted Feb 15, 2024 - 21:21 UTC

Update

We are continuing to investigate this issue.

Posted Feb 15, 2024 - 21:13 UTC

Investigating

Starting around 12:13 - 12:49 PST, clients may have experienced Customer API degraded performance. Customers API may have seen slightly higher latency than usual. This was caused by one of our databases and we are looking into future remediation. Latency is back to normal now.

Posted Feb 15, 2024 - 21:11 UTC

This incident affected: Customer APIs.