Resolved -
The issue has been resolved.
Jul 16, 14:25 UTC
Update -
We are continuing to monitor for any further issues.
Jul 16, 13:13 UTC
Monitoring -
A fix has been implemented and results are being displayed in the Customer Intelligence page. We are monitoring the process until full service is restored.
Jul 16, 13:13 UTC
Update -
We are continuing to work on a fix for this issue.
Jul 16, 12:41 UTC
Update -
We are continuing to work on a fix for this issue.
Jul 16, 12:41 UTC
Identified -
The issue has been identified and a fix is being implemented.
Jul 16, 12:40 UTC
Investigating -
We are currently experiencing degraded performance in retrieving the latest customer sessions in the Customer Intelligence page. Root cause has been determined. We are working on resolution.
Jul 16, 12:40 UTC