All Systems Operational
Uptime over the past 90 days. View historical uptime.
Device APIs Operational
90 days ago
99.99 % uptime
Today
Customer APIs Operational
90 days ago
99.99 % uptime
Today
Dashboard Operational
90 days ago
99.99 % uptime
Today
Crypto APIs Operational
90 days ago
100.0 % uptime
Today
External Provider Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024
Increased latency and rule evaluation errors
Resolved - This incident has been resolved.

Timestamps of the issue:
17:00 - 17:21 UTC
17:36 - 17:52 UTC
Nov 14, 18:02 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 14, 17:00 UTC
Increased latency and rule evaluation errors
Resolved - We were experiencing degradation of services on rules-engine between 7:30am to 7:50am CST. Rules-engine is currently fully operational.
Nov 14, 17:19 UTC
Nov 13, 2024
Latency spike
Resolved - This incident has been resolved.
Nov 13, 08:56 UTC
Monitoring - we observed latency increase from 23:48 pacific time. We have adjusted infrastructure and montioirng
Nov 13, 08:38 UTC
Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024
SSN enrichment failing
Resolved - This incident has been resolved around 8:24pm UTC.
Nov 8, 20:41 UTC
Investigating - We're getting error from SSN data provider and missing SSN signals since 2024-11-08 20:02 UTC, we're actively working with partner for the resolution
Nov 8, 20:30 UTC
Nov 7, 2024
Latency degradation of customers API and feedback API
Resolved - We've had an Customer and Issuing latency spike from 9:45 to 10:25 UTC today.
Feedback APIs increased latency was mainly between 9:45 to 10:05 UTC

Root cause was found and we'll be working towards solving it for good.
Nov 7, 09:30 UTC
Nov 6, 2024

No incidents reported.

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